Get help on cybercrimes without visiting a police station

copconnect cafe for in-person support

Under-reporting of cybercrimes

Highly stressful experience to visit police station

Most young victims fear visiting the police station due to perceived unfriendliness of the cops and potential reputation issue to their family, and choose to suffer silently or take extreme steps, including committing suicide.

All this changes

With CopConnect Cafe

A teen-friendly environment provided by the community of first Responders, to help cybercrime victims visit along with their family and interact with the local police officers or specialists, without the stress of visiting a police station.

take easy appointments online

30-Minute

MEETINGS

Any cybercrime victim can reserve space in the nearest CopConnect Café for 30 minutes or more and meet cybercrime first responders for getting help, with guaranteed privacy and confidence.

Every CopConnect Cafe is supervised by an ISAC certified First Responder and has a dedicated task-force assigned to help you. Depending on the case, the first responder may invite the local police officer to attend the meeting.

The Copconnect cafe helps in developing

Cyber Security Culture

The CopConnect café enables build a culture of cyber safety among the community
Conduct video-chat with victims (under supervision of parents or guardians) if needed
Opportunity to provide technical assistance to the victim in securing his/her digital devices or online accounts to prevent further damage

Frequently Asked Questions

Who is available at the CopConnect Cafe to assist?

Every CopConnect Cafe has a dedicated First Responder at the given schedule and is available to assist and guide you on the cybercrime issue.

Can I meet a police officer in the Cafe?

Yes, you can meet the nearest local police officer at the Cafe. You can either request an LEA officer to meet you or request the Cafe to arrange a scheduled visit. Some Cafe’s have specific published days each week (such as 2 PM to 5 PM every Friday, etc), where you can expect an LEA officer to be available and assist you further with your problems.

Can I book an appointment with a lawyer or cyber psychologist at the Cafe?

Yes – The Cybercrime First Responder attached to the CopConnect Cafe will schedule an appointment with a Lawyer, Cyber Psychologist or a Cyber Security technical expert, depending on your case requirement.

Can I download and print some documents at the Cafe?

Every CopConnect Cafe is equipped with a printer, iMac and WiFi facility to help you check e-mails, download and print documents.

When should I use a CopConnect Cafe?

We recommend to use the CopConnect cafe to discuss all sensitive cases (such as online blackmail, sextortion etc.) in person, especially if the case involves minors or teenagers (under 18 years of age).